Business Development Executive – Sales

Role Overview

• You are the primary point of contact for all customer account management matters.
• You negotiate contracts and finalize agreements to maximize profitability.
• You build trusted advisory relationships with key accounts, client representatives, and executives.
• You ensure the timely and successful delivery of our solutions in line with customer needs and objectives.
• You forecast and track key metrics for major accounts (e.g., quarterly sales results and annual forecasts) and prepare account status reports.
• You work with the sales team to identify and expand opportunities within the territory.
• You assist with complex customer inquiries and escalate issues when necessary.
• You maintain close relationships with partners, vendors, and suppliers where appropriate.
• You stay up to date on internal and external developments in the e-commerce space to build solid knowledge of sellers and the industry.
• You supervise and support the work of junior members of the Business Development team.

Requirements

• Experience in business development – minimum 5 years.
• University degree – BSc/BA in Business Administration or a related field.
• Excellent communication skills in German and English (spoken and written).
• Ability to engage with internal and external stakeholders.
• Strong customer service skills with the ability to remain calm under pressure.
• Organized with a proven ability to work under pressure and meet deadlines.
• Confident, professional, and personable with a positive attitude.

Benefits

• A collaborative culture of continuous learning with training and development opportunities for career progression, including support for professional qualifications.
• A varied role with responsibility and international scope.
• Collegial working atmosphere and comprehensive onboarding.
• Hybrid working possible by agreement.
• Regular training and development opportunities.
• Competitive salary depending on experience and qualifications.