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Collections Specialist I at Emerson | JobVerse
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Collections Specialist I
Emerson
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Collections Specialist I
Mandaluyong, Metro Manila, Philippines
Full Time
1 week ago
Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Efficiently perform credit & collection activities to Emerson's customers by adhering to collections roadmap.
Identify, validate, and log customer disputes to initiate resolution and escalation.
Perform initial investigation and communicate findings with proper owners/resolvers.
Monitor and ensure immediate resolution of disputes.
Assist or Perform cash application by reviewing received payments and customer remittance advices related to assigned accounts.
Requirements
Bachelor’s degree in any finance field.
With at least 1 year experience in Customer Service or BPO related fields.
Very good English written and oral communication skills.
Benefits
Competitive benefits plans
A variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
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