Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure
Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams
Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs
Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner
Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning
Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate

Extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries
Highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges
Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills
Proven experience in negotiating and excellent relationship-building and communication skills
An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view
Exceptional organisational skills and can manage multiple stakeholders with ease
Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor
Appetite for learning and development, recognizing the pace of change we are undergoing, and being a role model across all teams
Ability to provide a macro-level view and understanding, form strategies, and quantify business impact
Thrive working to pace, able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease
A self-starter with an entrepreneurial can-do spirit!

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
Financial security and planning with our pension and life assurance for all
Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
Bring your furry friend to work with you on our allocated dog friendly days and spaces
And not to forget our generous product discount and gifting!

National Account Manager

Key skills