HR & Recruitment Specialist, Administrative Support

Role Overview

• Manage interview coordination and hiring support (scheduling, conducting interviews, and taking detailed notes)
• Manage and maintain the CareerPlug platform
• Perform data entry and assist with invoicing tasks
• Manage candidate communications and recruitment documentation
• Assist in maintaining structured hiring workflows and processes
• Collect and organize applicant documents
• Provide general administrative support across HR and operations
• Assist with payroll-related administrative tasks (ADP support, document follow-ups, profile setup)
• Process payments and billing
• Maintain organized records and ensure documentation accuracy
• Provide receptionist or front-desk support as needed
• Assist with ad hoc HR and administrative tasks

Requirements

• At least 1 year of experience in HR, recruitment coordination, or administrative support
• Previous experience as a virtual assistant is preferred
• Experience in home care, healthcare, or similar service-based industries is a strong advantage
• Experience in payroll support or familiarity with payroll systems (e.g., ADP) is an advantage
• Experience with ADP systems is preferred
• Comfortable learning and using platforms such as CareerPlug
• Strong experience in interview coordination and recruitment processes
• Strong English communication skills (written and verbal)
• Strong attention to detail, especially for data entry, documentation, notetaking and interview
• Ability to manage multiple tasks and priorities efficiently
• Organized and structured approach to administrative work
• Experience with invoicing and billing processes
• Ability to maintain professional communication, particularly during interview coordination
• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Comfortable communicating via video calls with camera on, as needed for interviews and team coordination

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.