Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads.
Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets.
Accurately forecast new business revenue and report projections to sales leadership on a consistent basis.
Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time.
Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel.
Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs.
Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.
Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch.
Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience.
Attend trade shows to drive pipeline momentum (some travel required).

5+ years of full-cycle B2B SaaS sales experience with a proven record of meeting or exceeding quota.
Experience managing mid-market customer relationships and driving revenue growth through both new customer acquisition and account expansion.
Experience selling solutions where customers spend and transaction volume scale over time.
Experience selling solutions related to incentives, rewards, customer engagement, and research participation is a strong plus.
Proficiency in Salesforce and Dynamics is required; experience with SalesLoft or similar sales engagement platforms is a plus.
Background in Payments, Incentives, Loyalty, or FinTech is highly desirable.
Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders.
Highly organized, data-driven, and skilled at managing multiple priorities in a fast-paced environment.
A collaborative team player who also thrives as an independent self-starter.
Bachelor's degree preferred.

Business Development Manager

Key skills