About this role
Role Overview
- Initiate, develop and maintain personalized business relationships with current and potential clients.
- Act as an account manager by serving as a key intermediary between the business centre and members and clients.
- Ensure proper usage and updating of products and services offered.
- Analyze sources of dissatisfaction and recommend potential solutions.
- Identify and analyze member and client needs, develop personalized solutions.
- Negotiate applicable conditions with members and clients.
- Recommend strategies and solutions for achieving objectives by the business centre.
- Use intelligence to identify opportunities for business development.
- Execute various promotional activities as part of the centre's business operations.
- Participate in targeted public relations activities and actively in the business community.
- Be attentive to client and member needs for full satisfaction.
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment