Play a crucial role in ensuring the successful implementation and utilization of Marketing Solutions for clients.
Build strong client relationships, understand their needs, and deliver technical expertise and support.
Collaborate with cross-functional teams to onboard clients, ensure timely and accurate delivery of Audience engagements, and serve as the client advocate.
Manage onboarding and deployment, ensuring best practices for integration, scalability, and compliance.
Proactively identify and mitigate risks.
Serve as a subject matter expert on TransUnion’s Marketing Solutions.
Troubleshoot and resolve technical issues in collaboration with internal teams.
Coordinate cross-functional teams to deliver projects on time and provide status updates and performance reports.
Conduct training sessions and workshops to help clients maximize solution value.

Bachelor’s degree from an accredited college or university required
A minimum of 4+ years of experience in technical account management or delivery operations, specific to MarTech/AdTech industry
Proficient in Excel; Advanced functions such as VLOOKUP, PivotTables, and complex formulas are a plus.
Analytical and critical thinking skills with the ability to manage multiple partnership relationships simultaneously.
Strong organizational skills and attention to detail.
Excellent written and oral communication skills, including communicating with external clients and partner teams.

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
Opt into a legal plan, pet insurance, and travel accident coverage.
Adoption assistance and fertility planning coverage to caregiver support.
Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Financial wellness resources, career coaching, and optional long‑term care insurance.
Tuition reimbursement, flexible time off for exempt employees, up to 12 paid holidays per year.
Access 24/7 support including professional therapy, coaching, and emotional well‑being programs.

Marketing Solutions Technical Account Manager

Key skills