Technical Product Manager

Role Overview

• Maintain deep familiarity with the architecture and functionality of the Policy Administration System (PAS)
• Ensure enhancements align with architectural standards and long-term maintainability
• Identify technical risks, dependencies, and performance considerations
• Coordinate resolution of issues across application, infrastructure, and business processes
• Partner with Architecture and IT teams to maintain system stability, performance, and reliability
• Manage the technical backlog for the PAS platform including application development, database changes, integrations, and infrastructure considerations
• Ensure development stories contain sufficient technical detail for efficient implementation
• Validate technical designs and integration patterns for scalability across multiple DOXA programs and divisions
• Ensure delivery of development efforts across engineering, QA, database, and integration teams
• Assist developers in understanding system behavior, legacy code constraints, and implementation approaches
• Own sprint planning, backlog grooming, and execution within a 2-week sprint model
• Establish and mature Agile delivery processes, including sprint ceremonies (planning, standups, retrospectives)
• Ensure consistent backlog prioritization and sprint readiness to support predictable delivery
• Translate business requirements into scalable technical solutions
• Ensure technical feasibility and alignment during requirements discussions
• Assess impacts across core PAS functions (policy lifecycle, underwriting/rating, accounting, integrations, reporting)
• Investigate data anomalies and system behavior using SQL and diagnostics
• Support root cause analysis for production issues and policy transaction errors
• Partner with QA and business teams to validate system behavior and data integrity
• Coordinate end-to-end testing and drive resolution of defects
• Maintain documentation of PAS architecture, system workflows, and integration patterns
• Ensure all new development includes appropriate technical and functional documentation
• Document system behavior, edge cases, and known constraints to reduce reliance on personal knowledge
• Establish and maintain implementation playbooks to support onboarding of new programs and divisions

Requirements

• 4+ years of technical product management or similar platform ownership experience
• 3+ years of experience supporting insurance systems or enterprise application platforms
• Experience working with technical and business teams
• Proven track record delivering complex technical initiatives and maintain them
• Strong understanding of policy administration systems and insurance workflows
• Experience with Agile development methodologies and tools
• Familiarity with API’s, system architecture, and data flows
• Working knowledge of .NET applications and SQL Server

Tech Stack

• SQL
• .NET

Benefits

• Competitive benefits and compensation
• Empowerment and commitment to innovation in the specialty insurance space
• Dynamic work environment and collaborative culture