Key skills
Communication
About this role
Role Overview
- Responsible for a team of Key Account Managers handling major accounts in the Transpacific market
- Responsible for managing a portfolio of key accounts
- Maintain daily communication with clients and share relevant market intelligence internally
- Act as the main interface between management, key accounts, and operations
- Ensure service quality across commercial, contractual, and operational matters
- Manage tenders, coordinate with the relevant internal departments, take part in commercial negotiations, and represent/support clients’ interests internally with trade lines, agencies, and any other department involved in service delivery
- Lead team and manage tools to optimize performance and efficiency. Monitor client volumes and define action plans in line with business needs.
Requirements
- Graduate of a top business school (Master’s degree level)
- At least 5 years of experience in the commercial and shipping/maritime sector
- Fully proficient in English, both written and spoken
- Strong interpersonal skills
- Used to commercial negotiations
- Proficient in advanced Excel functions
Benefits
- N/A