Oversee the daily performance and execution of an inbound sales team while ensuring consistent delivery against acquisition goals.
Lead, coach, and motivate inbound sales representatives to achieve and exceed acquisition and revenue targets.
Coach agents to sales behaviors, not just outcomes, through real-time feedback, call monitoring, and performance conversations.
Analyze KPIs, productivity, adherence, and sales metrics to identify trends, gaps, and opportunities.
Facilitate daily huddles, team meetings, and performance discussions.
Develop performance improvement plans and manage corrective action when necessary.
Ensure adherence to sales processes, quality standards, compliance requirements, and operational expectations.
Partner with leadership on sales initiatives, incentives, and short-term projects.

2–5 years of relevant experience, including sales leadership or team-lead experience
Strong background in sales coaching, performance management, and KPI analysis
Proven success in a metric-heavy, performance-driven environment
Ability to troubleshoot performance issues and operational challenges in real time
Strong facilitation, communication, and influence skills
Experience managing teams of 10–15 direct reports, including documentation and corrective action
Comfortable with incentive-based goals and performance accountability

Supervisor, Inbound Sales, Acquisitions

Key skills