Ensure quality account management deliverables: status reports, meetings, accurate and actionable contact reports, and any relevant competitive activity
Become an expert in Client PRC: processes, submissions and attending as needed
Be accountable for the impeccable delivery of multiple client projects
Partner with PM to manage the production of a range of digital and offline tactics
Partner with PM to develop and maintain timelines; maintains all Client-facing timelines
Liaise with Partner Agencies and organizes relevant PA materials
Be responsible for updating and maintaining relevant status reports and trackers
Become an expert in all aspects of Client business
Participate as one of the of the day-to-day faces of the account team – including proactive, daily client communications
Gain trust and confidence of Client team – and helps grow and foster direct mid-level client relationships to expand beyond direct contact
Own development of assigned project briefs, and inputs into creative/strategic briefs
Provide an ongoing strategic audit of tactical projects
Input into development of recos and POVs with input from strategy and VP
Add value and support to the brand planning process
Be accountable for the budget tracker with oversight of manager – including proactive, ongoing conversations with the PM, Clients and manager
Work with PM to develop and share internal forecasts, track and meet goals, and financial reconciliations
Requirements
2-4 years' experience in account management (general advertising or interactive advertising with a preference for healthcare experience)
Agency experience required
Demonstrated ability to manage and successfully deliver multiple high-value, fast-moving projects
Demonstrated ability to develop a meaningful client relationship
Willingness to learn with a strong interest in marketing/advertising and healthcare
A passion for progressive marketing regardless of channel
A strong drive to excel and grow within the account management field
Impeccable attention to detail and self-accountability
Organizational skills with the ability to manage multiple projects on time
Strong working knowledge of Microsoft Office (Word, Excel and PowerPoint)
Good communicator with a combination of listening, speaking, and business writing skills
Willingness and comfort to present to small or large groups, both internally and externally
Ability to follow-through and complete assignments in a timely manner with no room for error
Analytical skills to identify and understand implications from relevant marketing data and budgets
Working well independently and as a team member across departments to manage the flow of projects through the agency/team
A bachelor’s degree (advertising, marketing, or science major preferred)