Parts & Service Sales Representative

Role Overview

• Develop sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket products and support.
• Perform gap analysis on existing fleet to identify sales opportunities, maintain fleet and conduct quarterly audits.
• Participate as a key member in an account or sales team.
• Assess customers’ total potential with Sandvik Mining products by performing opportunity analysis by customer and site.
• Liaise with the customer on aftermarket issues to ensure all issues are resolved in a timely manner.
• Responsible to achieve agreed targets.
• Customer development, focusing on productivity and reliability in combination with company values.
• Stay current with industry developments, competitive offerings and issues affecting sales and customers.
• Other duties as assigned.

Requirements

• Technical Degree (or two-year College Diploma).
• Four (4) or more years of technical knowledge in heavy equipment/mining industry, sales experience is preferable.
• Ability to work in both French and English.
• Excellent written and verbal communication skills.
• Previous knowledge or experience with Sandvik products is considered an asset.
• Strong analytical/data analysis skills.
• Computer literacy, Customer Relationship Management (CRM) Software experience would be an asset.
• Strong customer service focus.
• Proactive with demonstrated initiative.
• Valid driver’s license with a safe driving record.
• Ability and willingness to travel locally and domestically up to 50 % of the time.

Benefits

• The opportunity to make an impact on our business performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• Ongoing development and training.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.