Promotes and sells water chemical products to potential customers.
Explains water treatment package benefits to customer and sells chemicals to treat and resolve water process problems.
Estimates and advises customer of service costs to correct water-treatment process problems.
Monitor customer preferences to determine focus of sales efforts.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
Resolve customer complaints regarding sales and service.
Maintain customer records, using automated systems.
Monitor customer preferences and utilization to determine focus of sales efforts and appropriate stock levels.
Inspects, tests, and observes chemical changes in water system equipment, utilizing test kit, reference manual, and knowledge of chemical treatment.
Prepare sales contracts for orders obtained, and submit orders for processing.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Completes special projects upon requests, and other duties may be assigned.
Requirements
Must possess strong customer service focus, social and interpersonal skills, active listening skills, and effective communication skills.
Must be able to excel in a fast paced environment and meet time-sensitive deadlines.
Beneficial to have strong critical thinking, persuasion, and comprehension skills.
Mechanical aptitude highly desirable.
Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
2-3 years of experience in water treatment required
Preferred: 3-5 years of experience preferred, working knowledge of Microsoft Outlook, Word, and Excel highly preferred.
Benefits
medical, vision, and dental insurance
401k with company contributions
monthly auto allowance
expenses for overnight travel and customer activities