Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities
Operate as subject matter expert on assigned technology features and capabilities
Support the creation and distribution of technical content within the Americas
Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy
Understand competitive landscape on assigned technologies
Support pre-sales and professional services activities, including field work and visits
Support pilots and proof of concept implementations when relevant
Represent Axis at both internal and external speaking opportunities when appropriate
Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market
Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects

5+ years’ experience in physical security industry
Technical depth in IP networking, video transport, and surveillance systems
Experience with computer networking infrastructure technologies
Knowledge of video transport streaming protocols and compression technologies
Experience in IP Networking covering LAN and WAN hardware (routers, firewalls etc.) configuration, low level protocol knowledge (RTP, TCP/IP, UDP) and experience with IGMP and multicasting
B.S. degree in computer science or related field preferred

Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs
Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account
Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)
Help prepare for your life after retirement through our 401(k) program and employer matching
Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

Solutions Engineer

Key skills