Develop and implement collection strategies: Create and execute advanced collections strategies to optimize cash flow, strengthen customer relationships, and align with company financial targets.
Manage credit risk: Establish, maintain, and approve credit limits for new and existing customers, particularly for marginal or slow-paying accounts.
Drive process improvements: Identify inefficiencies and implement new processes and technologies, such as automation software and ERP systems, to increase efficiency and reduce the days sales outstanding (DSO).
Contribute to financial strategy: Provide insight into customer payment behaviors and trends that can inform broader company planning and revenue-related decisions.
Manage the AR team: Manage a team of specialists and senior specialists, providing guidance, training, and performance feedback.
Mentor and develop staff: Foster a high-performing team by coaching and developing staff to enhance their skills and growth.
Collaborate cross-functionally: Work closely with the sales, customer service, and legal departments to resolve complex issues related to billing, payments, and collection.
Oversee billing and collections: Manage the entire AR cycle, including billing, cash applications, and dispute resolution, to ensure timely and accurate processing.
Analyze financial data: Monitor AR metrics and analyze aging reports to forecast collections, identify trends, and provide insights to senior management.
Manage month-end close: Oversee and manage the monthly AR close process, including reconciling the AR sub-ledger to the general ledger (GL).
Ensure compliance: Adhere to and document internal controls related to billing and collections, ensuring full compliance with regulatory standards like SOX.
Requirements
Associate or Bachelor’s degree in Accounting, Finance, or a related field (Bachelor’s preferred)
5+ years of experience in accounts receivable with at least 2 years in a supervisory or lead role
Strong knowledge of GAAP and AP best practices
Experience with accounting or ERP systems (e.g., SAP, Oracle, NetSuite, etc.)
Proficiency in Microsoft Excel and other Office applications
Excellent organizational and problem-solving skills
Strong interpersonal and communication skills
Proven ability to lead and develop a team
Experience in a utilities, energy, or field service organization
Familiarity with invoice automation and AR workflow tools
Knowledge of multi-entity or multi-location operations