Senior Manager, Accounts Receivable

Role Overview

• Leading Accounts Receivable Function for North America (100%)
• Responsible for overseeing customer risk and collections including but not limited to developing collection and risk assessment techniques and strategies for onshore and offshore teams to optimize team productivity, collections and minimize risk.
• Responsible for overseeing the customer claims process, including but not limited to leading deduction recovery efforts to optimize profitability and cash recovery and collaborating with business teams to improve order and billing accuracy and address denied claims to ensure maximum recovery and identification and correction of root-cause issues.
• Responsible for leading cash applications team and processes, including but not limited to collaborating with offshore leadership to manage staffing and ensure SLAs are consistently met and ensuring cash is applied timely and accurately.
• Responsible for leading month-end close and reporting activities, including but not limited to managing reserve requirements, account reconciliations, trend and variance analysis reporting, monthly, quarterly, and annual cash forecasting and supporting unclaimed property process.
• Responsible for ensuring the AR team is appropriately structured, staffed, and trained with a high degree of customer service to both internal and external customers, processes are executed timely and consistently, internal controls are adequate and adhered to, and processes are developed/enhanced that leverage automation and technology.
• Other duties as assigned by the Global Controller, including support of a timely financial close cycle and special projects.

Requirements

• Bachelor’s degree in accounting or finance required.
• Minimum of 10 years of combined experience in finance, credit, and collections with a minimum of 3 years’ experience in a senior accounts receivable/credit leadership role.
• Consumer Products Group industry experience preferred but not required.
• CCE – NACM Certified Credit Executive preferred but not required.
• SAP system experience is strongly desired.