Indirect Lending Support Specialist

Role Overview

• provides comprehensive clerical and processing support across Indirect Lending, Loan Servicing, Titles, and Remote Lending
• reviews documentation, verifies identification and account information, and resolves red flags
• processes titles, returned mail, refund checks, GAP claims and refunds, loan modifications, check disbursements, applications from multiple channels, and website inquiries
• balances general ledger accounts
• acts as a liaison with GAP administrators and conducts loan research

Requirements

• at least six months of clerical and processing support experience in lending
• proficiency in computer-based data entry and information compilation
• knowledge of Microsoft Office Suite, Adobe, and credit union systems
• professionalism and courteous communication skills

Benefits

• low-cost medical, dental, and vision insurance
• 401(k)-retirement plan with employer match
• paid time off in addition to 13 paid holidays
• tuition reimbursement for eligible education and training
• company-paid long-term disability