Assistant Front Office Manager
Canada
Full Time
1 hour ago
$50,000 - $53,000 CAD
No Sponsorship
About this role
Role Overview
- Oversee daily operations of the front office, including check-in/out, reservations, guest inquiries, and service recovery.
- Monitor front office activities to ensure guests receive prompt, courteous, and professional service.
- Assist in enforcing brand standards.
- Act as Manager on Duty when required, overseeing all front-of-house departments.
Requirements
- Degree/Diploma in Hotel Management or a related field preferred.
- Minimum 3 years’ experience in front office or guest service roles, including supervisory or management experience.
- Fluent English required; proficiency in additional languages is a plus.
- Proficient in hotel property management systems (PMS), reservation platforms, Microsoft Office, and POS systems.
Benefits
- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Discounted Staff Meals
- Hotel Discounts at Marriott properties worldwide
- Marriott recognized training