Collector Insurance Specialist

Role Overview

• Communicate directly with policy holders, agents and brokers on new and existing business via phone and email
• Maintain our underwriting integrity by adhering to company underwriting standards and philosophy
• Conduct risk analysis
• Determine eligibility
• Quote and bind new business
• Make changes to in-force policies
• Answer back-to-back inbound calls
• Make outbound follow-up calls and reply to customer inquiries promptly
• Establish relationships and follow up with customers
• Provide prompt, accurate and friendly customer service

Requirements

• Prior insurance sales experience
• Active P&C or Personal Lines producer license
• Prior experience with CRM systems
• Strong critical thinking skills with the ability to analyze available information to make decisions in alignment with our risk appetite
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and multi-task effectively
• Strong ability to work independently as part of a virtual team
• Positive customer and quality focus

Benefits

• health insurance (medical, dental, vision)
• flexible spending & health savings accounts
• life insurance
• retirement plan
• paid time off
• overtime availability
• employee referral program