Owning end-to-end management of the Walmart Connect Joint Business Partnership program, including program strategy, operational execution, governance, and continuous improvement.
Serving as the primary point of contact for the Sales team on all JBP-related questions, processes, escalations, and guidance.
Developing, maintaining, and evolving all JBP standard operating procedures (SOPs), policies, processes, and program documentation.
Owning the JBP training program from end to end—designing curriculum, building materials, delivering sessions, and continuously refreshing content to reflect program updates and evolving best practices.
Partnering with Product teams to scope, prioritize, and advocate for platform and tooling enhancements that support JBP program needs.

Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
1 year’s supervisory experience.
Deep knowledge of retail media ad sales, joint business partnership structures, or marketplace seller strategy and operations.
Strong oral, written, and visual communication skills, with the ability to craft SOPs, training materials, and executive-level program updates that are clear and compelling.
Analytical and data-driven approach to measuring program performance, identifying trends, and making recommendations that inform program strategy.

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Education benefit program for full-time and part-time associates including tuition, books, and fees fully paid for by Walmart.

Senior Manager, Operations – Strategy, Joint Business Partnerships

Key skills