Provide Epic product function, design, and build expertise and experience needed for successful product implementation.
Serve as the primary resource dedicated to application design, validation, and build within assigned area.
Assess current state, design and implement future-state workflows by interacting with department representatives to analyze business/operational needs, and translate these into proper system configuration.
Provide demonstration of system functionality; create and submit regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned.
Coordinate/facilitate organizational meetings and attend weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
Develop, support, and maintain documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.
Troubleshoot problems identified by team members and end-users, analyze and coordinate system changes, and implement approved changes based on customer-designated priorities.
Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards and Change Control processes.
Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assist with training of end-users on proper use of the system.
Contribute to preparation of testing scripts, perform unit/system/integrated testing tasks in a structured manner, and appropriately document test results.
Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.
Provide on-site support as needed during Go-live/Downtime events.
Requirements
Bachelor's degree in Information Systems, Computer Science, Business Administration or related field or equivalent education, training and/or experience
3+ years of experience providing analytical support for Epic Hospital Billing module in a large health system
Epic HB certification
Must reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.
Tech Stack
Go
Benefits
Health & Wellness: Medical, dental, vision, and prescription drug coverage.
Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
Work-Life Balance: Paid time off, holidays, and family leave benefits.
Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.