Office Manager

Role Overview

• Own the day-to-day operations of the office, maintaining a clean, organized, and professional environment at all times, including communal areas, the kitchen, supply stations, and printer/copy areas.
• Conduct regular walkthroughs to proactively identify and resolve maintenance issues, clutter, or supply gaps before they affect team productivity.
• Manage office supply inventory; monitor stock levels, place orders, and ensure supplies are consistently stocked, organized, and accessible.
• Serve as the primary point of contact for building management; coordinate facility maintenance requests, staff and guest access, and issue resolution.
• Manage all incoming and outgoing mail and packages; ensure timely and accurate routing to the appropriate team members.
• Own conference room readiness: ensure AV equipment is functional, rooms are clean and properly set up, and technology issues are addressed promptly.
• Coordinate equipment logistics, including new-hire laptop preparation (ensuring devices are updated, configured, and ready prior to start dates) and basic troubleshooting or vendor coordination for equipment issues.
• Support the planning and execution of in-office events, including team gatherings, internal celebrations, and agency-wide meetings; coordinate catering, logistics, and setup.
• Coordinate logistics for in-office client meetings and board meetings, including room preparation, materials setup, and hospitality arrangements.
• Manage relationships with office vendors—catering, supplies, cleaning services, and facilities contractors—and ensure service quality meets expectations.
• Maintain organized records for vendor contracts, office expenses, and facilities-related documentation; support basic expense tracking in Excel.
• Support onboarding logistics for new employees, including coordinating workspace setup, building access, and orientation materials.
• Anticipate and plan for the operational needs of a growing office, contributing to facilities planning as the agency expands.
• Demonstrate behaviors consistent with Infinite’s values (integrity, agility, compassion, and courage).

Requirements

• At least one to two years’ experience in an office management or operations role
• Prior experience in a professional services or agency environment is a genuine plus
• Highly organized and detail-oriented
• Strong time management skills
• Proficient in Microsoft Excel for expense tracking and inventory management
• Experience with basic AV and conference room technology
• Excellent interpersonal and communication skills
• Comfortable coordinating with building management, vendors, and internal stakeholders at all levels
• Physically able to lift and move packages and office supplies as needed (up to 50 lbs).

Benefits

• 100% company paid health, dental and vision insurance coverage
• 401k with competitive company match
• Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitable contributions
• Employee Assistance Program and free annual membership to the Calm app
• Ample time off: 15 vacation days, 10 annual company holidays, nine days paid sick leave, one personal day and an “on call” period between Christmas and New Year’s.
• Unlimited paid time off to volunteer and 100% matching of charitable contributions up to $1,000 per year.
• Thorough onboarding and training process that extends throughout your tenure with the company.