Director, Finance Operations

Role Overview

• Lead, mentor, and develop a high-performing finance operations team encompassing Billing, Accounts Receivable (AR), Accounts Payable (AP), Payments, Reconciliations, and Employee Expenses.
• Champion and execute strategic initiatives to modernize and automate finance operational workflows, moving from manual to scalable, automated processes.
• Review, update, document, and enforce comprehensive operational policies and standard operating procedures across all functional areas to maintain a strong internal control environment, ensuring compliance with company policies.
• Ensure accurate, timely third party and intercompany invoicing and efficient management of the AR ledger, timely collections and ownership of the associated communications with merchants.
• Oversee the entire Procure-to-Pay cycle, including vendor management, take on, timely invoice processing, payment execution, administration of the corporate credit card programme, and the accurate administration of employee expense reporting.
• Direct the daily cash application process and ensure timely and accurate reconciliation of all bank accounts, payment processors, and sub-ledgers to the general ledger.
• Utilize system data and reporting to track key operational metrics (KPIs) and drive continuous improvement.

Requirements

• Minimum of 8+ years of progressive experience in finance, accounting, or operations roles, with at least 3+ years in a senior management/Director role leading multiple operational teams.
• Prior experience in a high-growth FinTech or technology environment is highly desirable.
• Demonstrable expertise and hands-on experience with NetSuite is mandatory, especially with reporting. Experience with implementing or significantly optimizing NetSuite modules is desirable, as well as experience with our associated finance tools.
• Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement.
• Strong analytical and data skills, an understanding of IFRS accounting principles, and deep experience defining and tracking financial operational metrics.
• Accounting qualification helpful but not required.

Benefits

• 20 to 30 days of holiday to support a healthy work-life balance
• Monthly team outing allowance to enjoy social events with your colleagues
• Parental leave top-up additional support for new parents
• On-site perks to make your workday smoother
• Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
• PLUS additional benefits designed to enhance your work-life experience!