Key skills
CRMLeadershipTeam LeadershipSales
About this role
Role Overview
- Lead sales team in all aspects of work, elevating their individual abilities and performance.
- Evaluate, develop, and train new employees while reviewing their progress.
- Problem-solve with customers and coworkers with diplomacy.
- Work with Branch Leadership to establish goals and objectives for assigned area.
- Resolve customer order problems and complaints promptly.
- Review complaints concerning billing or products sold, referring complaints for investigation.
- Determine the merchandise desired by being familiar with products sold in the department.
- Identify and utilize appropriate company and/or customer pricing systems.
- Establish or improve relationships with customers to better understand sales territory.
- Communicate with customers to receive orders for products.
- Call regular and prospective customers to solicit orders.
- Describe and/or demonstrate product, emphasizing salable features.
- Sell and promote branch and company-wide promotions and specials.
- Partner with outside sales representatives and management on sales strategy.
Requirements
- Strong interpersonal and team leadership skills.
- Demonstrated experience as an Inside Sales Representative.
- Proficiency with CRM software and Microsoft Excel.
- Thorough knowledge of the sales administration process.
- Strong analytical and organizational abilities.
- Ability to identify issues and implement practical solutions.
Benefits
- 401K Plan
- Competitive Medical Plans (medical, dental, and vision)
- Paid Time Off
- Paid Company Holidays
- Floating Holiday
- On Demand Pay
- Flexible Spending Accounts (Health and Dependent Care)
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Long-term and Short-term Disability
- Life Insurance