Support Voi's daily operations in London and across the UK, with a strong focus on parking, city communications and operational support for events and warehouses.
Coordinate parking approvals and updates with UK cities, maintaining clear records.
Support creation and quality control of parking IDs and geofencing changes in relevant tools.
Monitor and manage the London operations inbox, triaging and resolving operational emails and inquiries.
Support day‑to‑day communication with city contacts and partners.
Assist with operational planning and execution for events (e.g. pop‑ups, safety events, partner activations).
Coordinate with UK warehouses and field teams, including occasional site visits.
Collect and structure operational data (inbox stats, complaints, parking issues).
Use basic analytics/SQL to create simple dashboards and recurring reports.
Keep internal documentation and playbooks up to date (parking processes, city specifics, event checklists).
Requirements
Interest in operations, logistics or mobility; experience in operations, event coordination or project management is a plus.
Comfortable working with data; willing to learn and use SQL and basic dashboard tools.
Strong written and verbal communication in English; professional email handling.
High attention to detail, organised, good time management and proactive follow‑through.
Collaborative, able to work closely with Operations and cross‑functional teams (Policy, Product, Market Development, Fleet Management).
Proficiency in AI tools is a plus.
Tech Stack
SQL
Benefits
Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society.