Key skills
CRMCommunicationSales
About this role
Role Overview
- Clearly communicate the value of the firm’s legal services
- Maintain organized lead pipelines and communication schedules
- Maintain accurate records within CRM and firm systems
- Serve as the primary point of contact for prospective clients (PNCs)
- Conduct initial consultations and discovery conversations with leads
- Gather relevant information regarding potential legal matters
- Conduct consistent and strategic follow-up with prospective clients
- Facilitate a seamless transition from prospect to client
- Guide prospective clients through the consultation and retention process
- Manage the complete sales cycle from initial inquiry through retention
Requirements
- 3+ years of experience in: Sales, Intake, Client Success or Business Development
- Experience converting prospects into paying clients or customers
- Strong customer service background
- Experience working in high-emotion or consultative environments preferred
- Must be fluent in English.
Benefits
- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.