Business Development Representative, IA

Root Inc. is an innovative insurtech company aiming to revolutionize the car insurance industry through technology. They are seeking a Business Development Representative to enhance their agency channel by supporting agent growth and improving agent experiences.

Responsibilities:

• Make outbound calls to independent agencies across the Root footprint with the goal of securing an appointment with them
• Manage the onboarding process for each appointment application
• Partner with the business to target key growth markets in the agency channel
• Host regular product training for new and existing appointed agents
• Conduct monthly/quarterly business reviews as needed with agency partners that drive new writings, premium and profit goals
• Drive agent engagement through continued agent education and experience enhancements
• Provide in-depth knowledge of Root’s underwriting and business appetite to agency partners
• Collaborate with internal and external business partners to drive product adoption and improvements
• Gather, classify, and analyze agent feedback for continuous improvements
• Participate in the development, maintenance, and consistent application of standard processes across agency onboarding
• Provide input for continuous development of department guidelines and best practices
• Leverage analytical business functions, including engineering, analytics, and product teams, to identify trends and opportunities to achieve favorable results
• Use independent discretion and judgment to consistently review business areas of opportunity
• Recommend viable solutions and alternatives to identified opportunities

Requirements:

• At least 1 year of experience with an insurance carrier or an agency
• Thorough knowledge of insurance and the types of product offerings Root provides
• Proven success in agency outbound call campaigns
• Ability to build collaborative working relationships
• Communicate and collaborate effectively in a matrixed environment
• High sense of professionalism while remaining empathetic
• Great attention to detail
• Self-starter and ability to work independently and effectively prioritize work
• Effective written and oral communication skills
• Problem solver with a drive to 'win'