Group Product Manager (RCM Ledger)

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. They are seeking a Group Product Manager to lead a team focused on enhancing the Revenue Cycle Management and patient payments experience, driving product strategy and execution to improve financial workflows for dental practices.

Responsibilities:

• Develop, own, and execute a cohesive product strategy for Revenue Cycle Management and Patient Payments across Henry Schein One
• Lead and grow a team of Product Managers through mentorship, coaching, and development, fostering a high-performance and customer-focused culture
• Deeply understand customer workflows and pain points related to insurance, billing, claims, payments, and collections through research and direct engagement
• Translate customer and market insights into clear product priorities and a data-informed roadmap aligned to business objectives
• Define and monitor success metrics and KPIs such as days in A/R, collection rates, payment adoption, reimbursement accuracy, and patient payment conversion
• Prioritize initiatives and manage dependencies across teams to deliver high-impact RCM and payments capabilities
• Drive cross-functional execution in close partnership with engineering, design, data, finance, sales, support, and implementation teams
• Communicate strategy, progress, and outcomes clearly and consistently to stakeholders through strong documentation and presentations
• Monitor regulatory, market, and competitive trends in healthcare payments and RCM to keep our solutions ahead of the curve
• Champion best practices in product management and lead by example in product thinking, decision-making, and customer advocacy

Requirements:

• 10+ years of progressively responsible product management experience, including 2+ years of people leadership or management
• Excellent planning and prioritization skills with experience managing multiple workstreams, timelines, and stakeholders
• Proven success working across matrixed organizations and managing dependencies among multiple teams
• Independent, structured thinker with a track record of solving complex business and systems problems and experience using operational, financial, and performance data to drive outcomes
• Exceptional verbal and written communication skills with the ability to influence and align stakeholders at all levels, including senior and executive leadership
• Deep customer empathy with experience translating complex operational and financial workflows into intuitive product solutions. Comfort using analytics, financial metrics, and experimentation to inform decisions and measure impact
• Demonstrated success defining and executing product strategy across the full product lifecycle with the ability to balance near-term delivery with long-term platform and ecosystem thinking
• Proven ability to hire, develop, and lead high-performing product teams with excellent coaching and mentorship skills with a focus on accountability and growth
• Bachelor's or Master's Degree in a related field
• Experience managing virtual teams a plus
• Experience with healthcare, practice management, analytics, or revenue cycle management software