Senior Product Manager, Investigation & Troubleshooting

Temporal Technologies is an open source programming model company on a mission to simplify code and improve developer experience. The Senior Product Manager will own the diagnostic experience for users, defining how developers debug workflows and integrating with their observability stack to enhance productivity and customer trust.

Responsibilities:

• Own the roadmap for workflow debugging and diagnostic tooling, including trace exploration, execution replay, and root cause analysis
• Drive distributed tracing strategy, enabling customers to correlate Temporal workflows with their broader application traces
• Define and evolve APM integrations (Datadog, Honeycomb, Dynatrace, etc.) to meet customers where their observability stack already lives
• Lead AI-assisted diagnostics initiatives for agentic workflows, helping developers understand complex execution patterns
• Partner with SDK teams to surface actionable debugging context from workers and activities
• Build the "why did my workflow fail?" experience across UI, CLI, and programmatic access
• Collaborate with customers running mission-critical workloads to understand their incident response and debugging workflows

Requirements:

• Deep expertise in observability systems with practical experience in distributed tracing, log correlation, and debugging tools
• Background in APM/observability platforms or developer tools where diagnostic experience is core to the product
• Familiarity with OpenTelemetry, distributed systems debugging, and the challenges of correlating events across service boundaries
• Proven track record delivering developer-facing diagnostic tooling that reduces time-to-resolution
• A developer-empathetic, customer-focused product management style with strong technical communication skills
• Experience with AI/ML applications in observability or debugging contexts is a plus