PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. The Sales Development Representative (SDR) will support a Senior Sales Executive by engaging with prospective customers in the healthcare industry and facilitating meetings to drive new business opportunities.
Responsibilities:
- Develop strong content knowledge of the healthcare industry
- Research potential prospects
- Create a strategic outreach plan with Vice President of Sales to target prospective customers
- Cold call and email to schedule meetings and conference calls
- Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
- Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
- Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
- Prepare background material and market research in preparation for all sales meetings and appointments
- Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
- Maintain internal database to track key performance metrics and sales and marketing activities
- Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
- Manage special projects as necessary
Requirements:
- Bachelor's Degree or equivalent experience
- Customer service experience
- Experience working in a team environment
- Sales or fundraising experience
- Strong communication skills
- Proven ability to meet and exceed goals
- Ability to communicate by e-mail and phone
- Ability to overcome challenges or obstacles in the moment
- Attention to detail