Key skills
Sales techniquesCRM softwareCommunication skillsCustomer serviceResearch skillsSelf-disciplineResilienceInterest in technologyTeam collaborationPositive attitudeAdaptabilitySalesforceCRMCommunicationSales
About this role
Expel is a company focused on providing a customer-centric sales culture in the enterprise information security market. They are seeking a Commercial Sales Development Representative to generate qualified sales leads, build rapport with prospects, and work closely with marketing and sales teams to close new business.
Responsibilities:
- Generate qualified sales leads by making phone calls, sending emails and connecting through social media channels with prospects at companies in our target market
- Explain to prospects what Expel does, by making valuable contributions at each touchpoint from beginning to end
- Coordinate and actively partake in the initial discovery calls you set up with prospects
- Maintain detailed account and contact profiles in Salesforce and Outreach including activities, reports, and follow-up tasks
- Develop and keep your knowledge up to date on Expel’s services, partners, differentiators, competitors, value proposition and related security technologies so you can effectively prospect and qualify leads
- Research target customers and identify prospects using tools like Zoominfo, LinkedIn and online research
- Partner with Inside AE’s to strategically prospect new business with the right titles/accounts
- Consistently attain monthly, quarterly and annual targets
- Other duties as assigned
Requirements:
- An ability to influence others and build rapport quickly – especially over the phone
- A high level of professionalism and a customer service mentality
- Self-discipline, ambition and a track record of meeting and exceeding daily and monthly objectives
- Strong communication skills – including written and verbal – and the ability to tailor outreach
- High energy and a positive attitude
- Passion for new technology and an interest in learning about security
- Hands-on experience with different sales techniques, including cold calls
- Resilience and perseverance that lets you overcome objections
- Experience with CRM software such as Salesforce.com (kudos if you've also got experience with prospecting tools like ZoomInfo, LinkedIn Sales Navigator, SalesLoft and Outreach)
- A resilient, adaptable to change, and curious approach
- 1-2 years sales or customer service experience (and ... better yet, experience with selling security or cloud-related products and services)
- A Bachelor's degree or equivalent experience