Aditi Consulting is a company focusing on People Solutions, and they are seeking a Leave & Accommodations Consultant to support their Specialized Services team. This role involves managing leave of absence cases and workplace accommodations while ensuring compliance with relevant regulations and enhancing employee experience.
Responsibilities:
- Accommodation & Leave Case Management
- Serve as the first point of contact for employees requesting medical or religious accommodation; conduct the interactive process and make determinations in partnership with business leaders and People Business Partners
- Review accommodation requests, guide employees through the process, and ensure all required documentation is completed
- Perform end-to-end case management for accommodations, including intake, assessment, determination, and follow-up
- Educate employees and managers on accommodation processes, legal considerations, and responsibilities
- Maintain accurate records in HRIS (Workday) and case management systems (ServiceNow)
- Leave Administration
- Administer LOA cases (FMLA and other statutory leaves) in partnership with leave administration vendors; ensure compliance with federal and local regulations
- Support employees returning from leave, coordinating accommodations as needed for successful reintegration
- Collaborate with vendors and internal teams to resolve eligibility, escalations, and timing issues
- Track and report on leave and accommodation metrics to ensure SLA adherence and continuous improvement
- Projects & Continuous Improvement
- Contribute to process improvement initiatives, including enhancements to ServiceNow and Workday workflows
- Develop and update playbooks, templates, and training materials to standardize practices
- Participate in cross-functional projects related to leave and accommodations, such as payroll integration and compliance reviews
Requirements:
- 2 years of HR work experience with a bachelor's degree or an advanced degree (e.g., Masters, MBA, JD, MD, or PhD)
- Experience using enterprise-scale HRIS (Workday) and HR Case Management systems (ServiceNow)
- Previous experience with Leave Administration and ADA Accommodation case management
- 4+ years of accommodation and/or leave administration experience with a bachelor's degree
- Strong knowledge of federal disability laws (ADA, FMLA) and related compliance requirements
- Strong verbal and written communication skills; experience working closely with business leaders and employees
- Preferred experience with Workday and ServiceNow; other comparable software tools acceptable
- Strong attention to detail, organizational skills, and a collaborative, customer-focused mindset
- Experience supporting process improvement and continuous improvement initiatives