Coach, Virtual Business Sales

T-Mobile is a company that invests in its employees through a comprehensive Total Rewards Package. The Coach, Virtual Business Sales role involves supervising and guiding business sales teams to improve performance and achieve sales goals, while leveraging data-driven insights to support a team of sales professionals.

Responsibilities:

• Monitor and enhance team performance by providing feedback and support to improve sales outcomes
• Deliver individual and team-level reporting to track progress and inform decision-making
• Conduct personalized feedback sessions to discuss tasks, quota achievement, training, and career development
• Organize and facilitate coaching and training sessions to equip sales representatives with necessary skills
• Also responsible for other duties/projects as assigned by business management as needed

Requirements:

• High School Diploma/GED (Required)
• Sales Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Business Acumen Demonstrate key business acumen skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation); Strategic Thinking (adaptability, flexibility, planning); Analytical Skills (research, attention to detail); Problem Solving (research, active listening). (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunities. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• CRM Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach, LinkedIn, and ZoomInfo. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• 2 years inside, outside, retail, or similar sales position. (Preferred)
• 1 years sales or Retail Management experience (Preferred)
• 2-4 years experience in customer service, sales, and/or retention as a Sr Representative or Coaching Position. (Preferred)