Product Management Lead, Marketplace Monetization

2U is a company dedicated to transforming lives through higher education and is seeking a Product Management Lead for its Marketplace Monetization. This role involves driving the monetization strategy for the edX Marketplace Platform, managing a team of Product Managers, and collaborating with cross-functional stakeholders to enhance user engagement and retention metrics.

Responsibilities:

• Define strategy, target outcomes and product priorities informed by customer and business needs
• Collaborate with product leaders, executive leaders and cross-functional stakeholders to evangelize and align product strategies with broader company goals
• Manage a small team of Product Managers to help them grow, achieve their goals and deliver on the product strategy
• Create comprehensive roadmaps in support of delivering critical customer and business goals
• Lead execution against your strategy and roadmap. Strike the right balance of big swings and rapid experimentation. Regularly measure and communicate impact and outcomes, and adjust course as needed
• Develop and manage to goals, including revenue targets. Monitor key performance indicators and financial metrics related to product performance
• Interact directly with learners, educators, other product managers, and organizational stakeholders to understand emerging product needs and capture these in the form of product memos, demos, and executive presentations
• Define the engineering backlog, technical requirements, and product features and lead a cross functional team of engineering, data science, UX, and others to design solutions and deliver results
• Represent your team and work with 2U leadership, the broader company, and external stakeholders
• Use your own product to develop empathy for your customers
• Bring strong product leadership to 2U and mentor other product managers on how to lead in a product-led, outcome oriented organization

Requirements:

• 7+ years as a Product Manager and 3+ years managing and coaching other Product Managers
• Experience with a consumer Subscriptions product model; and/or B2C eCommerce experience
• Experience with Marketplace products and Marketing technology
• Demonstrable progress driving real outcomes for your customers and your business
• Experience developing and progressing Product Management talent while advancing team's work
• Empathy for our customers (both internal and external) and a relentless focus on improvement. You are customer obsessed - you continuously seek input and feedback from customers and solve their problems in ways that benefit the business
• Experience partnering effectively with engineering, UX, data science and a broad set of stakeholders to develop and deliver on an outcome-oriented product strategy
• A proven data informed and iterative approach. You craft audacious hypotheses, invest in experimentation and learning, and are comfortable and emboldened when there's ambiguity. You leverage a combination of data and instinct to make fast and informed decisions
• Able to create, own and execute on an outcomes-based roadmap. You're focused on outcomes not solutions, and you aren't afraid to pivot quickly if something isn't delivering the value you want
• An action-driven mindset - you value progress over perfection
• Strong cross-team collaboration skills, including alignment, conflict resolution, negotiation, and seasoned presentation skills
• Proven experience inspiring, motivating, aligning and conveying complex concepts to diverse audiences
• A growth mindset - you value continuous improvement and learning to improve your skills and scale your impact
• Experience with Conversion Rate Optimization (CRO) and customer acquisition strategies in complex markets
• Strong understanding of growth models and loops, A/B testing, and product analytics
• Demonstrable experience managing/coordinating with outside vendors and partners
• Familiarity with online higher education