Lead Expert, Gov Sales Development

T-Mobile is a leading telecommunications company that invests in its employees through comprehensive rewards packages. The Lead Expert of Government Sales Development will generate business sales opportunities, establish relationships with prospects, and collaborate with Field Sales teams across various verticals, contributing to the company's revenue growth.

Responsibilities:

• Prospect: Conduct cold outbound prospecting via phone, email, and social media to generate new business leads
• Call Listening and Training: Conduct peer-to-peer call listening sessions, provide feedback and call scoring, assist with training new hires, and cover for the leader when they are away from the office
• Appointment Updates: Provide appointment status and updates to designated GOV field sales teams
• Lead Response: Respond in real time to leads from T-Mobile for Business portals and marketing campaigns
• Follow-Up Process: Follow the lead management process in Salesforce and the qualification process to qualify leads and prevent fraud
• Lead Research: Research leads, follow up with them, and assign them to the appropriate salesperson

Requirements:

• High School Diploma/GED
• Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
• Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently
• Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook
• At least 18 years of age
• Legally authorized to work in the United States
• Less than 2 years Call center/sales experience