Sales Development Representative

NeuBird AI is a fast-growing startup focused on revolutionizing the Observability and Site Reliability Engineering (SRE) space. They are seeking ambitious Sales Development Representatives to fuel their sales pipeline by identifying and qualifying high-potential leads, primarily through outbound prospecting and engagement with engineering leaders.

Responsibilities:

• Conduct high-volume outbound prospecting via email, phone, LinkedIn, and other channels to generate qualified leads in the tech, e-commerce, fintech, and SaaS sectors
• Research target accounts using tools like LinkedIn Sales Navigator, ZoomInfo, or Apollo to identify key decision-makers and personalize outreach
• Qualify inbound leads from marketing campaigns, webinars, and website inquiries based on criteria like ICP fit, pain points, and buying intent
• Schedule discovery calls and demos for Account Executives by crafting compelling messages that highlight our observability platform's value in reducing downtime and improving system reliability
• Maintain accurate records in CRM (e.g., Salesforce or HubSpot), tracking activities, pipeline progression, and lead status
• Collaborate with marketing and sales teams to refine messaging, test new campaigns, and provide feedback on lead quality
• Meet or exceed monthly quotas for meetings booked, opportunities created, and pipeline generated
• Stay informed on observability trends (e.g., OpenTelemetry, Kubernetes monitoring) to engage prospects effectively
• Participate in team huddles, training sessions, and occasional travel (up to 10%) for events like KubeCon or SREcon

Requirements:

• 1+ years of experience in sales development, inside sales, or a related role (entry-level candidates with strong internships or relevant experience encouraged)
• Proven ability to handle high-volume outreach with a track record of meeting activity-based metrics
• Basic understanding of technical concepts in cloud computing, DevOps, or infrastructure (willingness to learn SRE principles is key)
• Excellent written and verbal communication skills, with a knack for building rapport quickly over email or phone
• Proficiency in sales tools like CRM systems, email automation (e.g., Outreach), and prospecting platforms
• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience)
• High energy, resilience, and a growth mindset suited for a fast-paced startup environment
• Experience in B2B SaaS sales, especially in DevOps, monitoring, or observability tools (e.g., Datadog, New Relic)
• Familiarity with sales methodologies like MEDDIC or BANT for lead qualification
• Existing network or interest in the tech ecosystem, including open-source communities
• Certification in sales training (e.g., HubSpot Sales) or technical basics (e.g., Google Cloud Fundamentals)