Brightstar Lottery is an innovative global leader in lottery solutions, focusing on delivering secure technology and comprehensive services. The Product Manager for Instants Game Management will define and execute the product vision and strategy, ensuring effective management of Instant Ticket lifecycles and collaborating with various teams to deliver high-quality product releases.
Responsibilities:
- Own the vision, strategy, and roadmap for assigned Instants Game Management applications, documenting product requirements and reviewing requirements created by Product Owners
- Manage the feature backlog and roadmap while partnering with Product Owners and Product Engineering on requirements and release planning
- Provide input to Product Owners, Product Engineering, and UI/UX designers on mock‑ups and wireframes, ensuring an optimized user experience, and approve final user acceptance testing for new features and functions
- Collaborate with the Senior Product Manager and Technology teams to ensure software is built according to agreed‑upon scope, schedule, and budget
- Engage with customers to understand business needs; analyze, document, evaluate, and prioritize requirements; and make informed solution recommendations
- Immerse in new business areas to quickly develop domain expertise through proactive research and rapid learning
- Lead communication of product releases to internal and external stakeholders, ensuring clarity and alignment
Requirements:
- 5+ years of relevant experience (product management, engineering, lottery operations, instant ticket marketing/operations)
- Must excel at identifying desired outcomes and strategically navigating obstacles
- Handles vague or partial customer feedback by probing for clarity, gathering information, and developing solutions
- Strong communication skills with the ability to present insights persuasively
- Work confidently with individuals at all levels
- Communicate effectively with customers
- Influence and train users
- Must consistently present a positive and energetic view of solutions to drive adoption
- Lottery marketing or operational experience strongly preferred