Vice President, Business Development - Communication | Media | Technology

TP is a global hub of innovation and empowerment, leading in intelligent, digital-first solutions. They are seeking a Vice President of Business Development to drive new business growth for US clients in the Communications, Media, and Technology sectors, focusing on BPO services and maintaining strategic relationships with key clients.

Responsibilities:

• Identify new leads and build senior level relationships to attract new Communications, Media, and/or Technology logos to TP
• Identify and target high-potential accounts, cultivate relationships with decision-makers, and close high-value deals
• Use your domain knowledge to create prospect dialogue, define value propositions, solution sell, negotiate contracts, and build growth strategies
• Engage targeted accounts to identify new markets/opportunities within the Communications, Media, and/or Technology industry
• Map out a business plan with goals, key actions, targets, and a disciplined sales process, including its complementing resources and tools the unit/department needs to meet and exceed the organizational objectives
• Direct the smooth implementation of well-defined end-to-end business development plans based on the current or new transformational needs and requirements approved and supported by leadership and our clients
• Coordinates with the Bid/Proposal team to generate presentations and proposals for client delivery
• Establish and maintain collaborative partnerships with our new clients to ensure we deliver committed results
• Analyze market trends and customer needs to ensure our offerings align with industry demands
• Drive new revenue streams by upselling and cross-selling BPO services within existing accounts
• Build and maintain long-term, trusted relationships with C-level executives and key stakeholders
• Serve as the primary point of contact for major clients, ensuring their needs are understood and met, and creating opportunities for deeper engagement
• Manage the full sales cycle from lead generation to contract negotiation and closure, with a focus on strategic partnerships
• Collaborate cross-functionally with internal teams including marketing, operations, and service delivery to ensure seamless execution of client solutions
• Provide thought leadership and market insights to ensure our services remain innovative and competitive
• Develop and implement effective sales strategies and performance metrics to drive business growth within target industries
• Provide regular reporting and forecasting to the executive team, tracking key performance indicators (KPIs), pipeline health, and revenue projections
• Stay ahead of market trends, competitive offerings, and emerging technologies in the BPO marketplace
• Represent the company at industry conferences, events, and networking opportunities to elevate brand presence and thought leadership
• Contribute to content creation (whitepapers, case studies, blogs) that showcase the company’s expertise in delivering BPO services
• Uphold and promote our TP core values, norms, standard operating policies, and procedures
• Utilize and manage the TP CRM system – Salesforce

Requirements:

• Passion to sell!!
• Experience in a true BPO environment selling services
• 8+ years of experience in business development, sales, or a related field, specifically in Business Process Outsourcing
• 5+ years selling directly into the Communications, Media, and/or Technology verticals (Hardware, Software and Consumer Electronics clients)
• Expert understanding of traditional BPO services, as well as a strong foundation in IT services and solutions, including Cloud, Automation, AI, App Development, and Managed Services
• Demonstrated ability to hunt for new business, penetrate new markets, and close large enterprise deals
• Proven experience working with global teams and selling services across multiple geographies, especially in markets where our service hubs are located
• Exceptional interpersonal, negotiation, and communication skills to influence and inspire both internal and external stakeholders
• Extensive experience selling to C-level executives and other high-level decision-makers
• Proficient in sales strategy development, customer relationship management, and market analysis
• Ability to understand market needs and collaborate with solution teams to create innovative industry solutions
• Bachelor's degree in business, technology, or a related field
• MBA or relevant advanced degree is a plus