REMOTE Customer Service Representative

TEKsystems is a leading provider of business and technology services, and they are seeking enthusiastic and detail-oriented Remote Customer Service Representatives. The role involves providing exceptional customer service in the financial services industry, addressing inquiries, and maintaining performance in a fast-paced environment.

Responsibilities:

• Provide exceptional customer service via phone and digital channels
• Accurately input data while engaging with customers
• Address inquiries related to insurance, claims, billing, and healthcare services
• Maintain strong performance in a fast-paced call center environment
• Meet attendance and call metric expectations
• Collaborate with team members and contribute to a positive, supportive culture

Requirements:

• A candidate that has strong customer service experience in a financial services industry is desired
• 2-3+ years of customer service experience either over the phones or face to face
• In lieu of CSR experience, they would also consider candidates with a Bachelor's degree
• Type 7,000+ KPH