Sales Engineer - PoC Focus

Hytera US Inc. is seeking a Sales Engineer focused on Push-to-Talk over Cellular (PoC) solutions. This role involves providing technical support, designing solutions, and engaging with customers and sales teams to ensure successful deployments and training.

Responsibilities:

• Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations
• Provide pre- and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning
• Configure, test, and deploy PoC systems and devices for demos, trials, and production environments
• Lead or support technical qualification of sales opportunities, including large direct bids
• Troubleshoot customer issues, identify root causes, and recommend effective solutions
• Deliver compelling technical presentations, product demonstrations, webinars, and trade show support
• Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing
• Develop dealer training programs and certification content (Hytera University)
• Create and maintain system documentation and end-user deployment materials
• Provide structured feedback to Product Management to improve product performance and customer experience

Requirements:

• Bachelor's degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience)
• 3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments
• Fluent in English (written and verbal)
• Proven ability to independently deliver polished presentations and live product demonstrations to both technical and non-technical audiences
• Strong customer-facing skills with the ability to translate technical capabilities into business value
• Willingness to travel as required
• Strong knowledge of Push-to-Talk over Cellular (PoC), LTE/5G integration, dispatch systems, and device ecosystems
• Understanding of Android OS and debugging tools
• Solid networking knowledge (IP, VLANs, firewalls, QoS, VPNs, routing/switching, Wi-Fi/cellular convergence)
• Experience with DMR Tier II and Tier III technologies
• Exposure to mobile app development (Android/iOS), light scripting, or database organization
• Strong analytical and strategic problem-solving abilities