Inbound Account Executive, Retail

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Inbound Account Executive to join our retail sales team in NoAm. You will be responsible for driving revenue through phone and email correspondence, as well as screen-sharing presentations to potential customers. Your ultimate goal is to build solutions for retailers who are looking to adopt Lightspeed for their business. We’re looking for an energetic sales professional with experience selling technology-based solutions, and who will not be afraid of a fast-paced, customer-focused environment. 

What you’ll be doing:

• Follow-up on and manage qualified leads by phone and email in a timely fashion;
• Work within a team environment to collaboratively grow the business;
• Lead one-on-one screen-sharing presentations/demos as required;
• Work with management on pricing negotiations;
• Achieve and surpass monthly, quarterly, and annual sales quotas;
• Work with Sales Development Representatives to coordinate appointments and optimal scheduling;
• Effectively lead prospects through a defined sales process;
• Track prospect progression to close in Salesforce.com;
• Handle other duties and responsibilities as defined by management.

What you need to bring:

We’re a team of 48 people located throughout The United States and Canada. Our team is responsible for empowering retailers to streamline their business processes through the power of our various commerce tools. 

• Sales experience, preferably in a closing role in solution-sales / technology-related environment;
• Strong presentation skills and telephone manner;
• Experience with and solid understanding of quoting, invoicing, and purchasing;
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Passion for people and technology; 
• Excellent customer service skills;
• Ability to work well under pressure and in a target based environment;

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies 
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.     Lightspeed handles your information in accordance with our Applicant Privacy Statement.