Global Head of Solutions Engineering

Gong is a company that harnesses the power of AI to transform how revenue teams win. As the Head of Solutions Engineering, you will manage Solutions Engineering teams and oversee strategic pre-sales activities that align with Gong's vision and mission.

Responsibilities:

• Scale and run a Solutions Engineering organization leveraging your past experiences
• Global Resource Allocation and Standardize global playbooks while allowing for regional nuance
• Create processes, reports, and operating rhythm to help your team and stakeholders
• Build the appropriate organizational structures to balance the need for specialization with revenue coverage
• Invest in deep, peer-level relationships with Product and Engineering VPs, fostering a culture of mutual respect where SE technical expertise is viewed as a force-multiplier for product success
• Improve processes and eliminate bottlenecks by working cross-functionally in order to get deals across the line
• Build appropriate processes, measurement and infrastructure needed to maximize SE productivity and impact
• Build strong cross-functional relationships with Sales, Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectives
• Build technical thought leadership on architecture, processes and operationalization

Requirements:

• 10+ years of relevant solutions engineering experience
• 5+ years of experience building and managing high performing solutions engineering teams
• 4+ years of experience leading Solutions Engineering Senior Directors/Directors/Managers
• Experience leading organizations of at least 50–100+ headcount through IPO or significant hyper-growth phases
• Know how to build trust amongst your team members and cross-functional stakeholders
• Proven ability to influence cross-functional peers (Product/Eng) without formal authority, specifically in a high-growth SaaS environment
• High level of business acumen and understanding of how revenue leaders think