Product Management Specialist

Employment Type

Permanent

Closing Date

15 Mar 2026 11:59pm

Job Title

Product Management Specialist

Job Summary

Job Description

The Product Management Specialist will ensure the seamless delivery, ongoing improvement, and commercial success of these digital offerings, bringing together stakeholders (both internal and external) to deliver exceptional fan experiences and drive engagement amongst AFL fans. Operating within Telstra’s Sport Digital Mission, this role collaborates closely with external partners such as Genius Sports and Champion Data, as well as key stakeholders at the AFL.

The Product Management Specialist will sit at the intersection of technology, sport, and fan engagement, championing the vision for AFL Fantasy and Tipping products, and ensuring they remain at the forefront of innovation, user experience, and commercial performance in the Australian sports digital landscape.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

• Engage with external vendors and internal teams to deliver world-class digital products.

• Prioritise feature development, coordinate user testing and UX sessions, review fan feedback, write user stories and acceptance criteria, and maintain product backlogs.

• Lead acceptance testing to ensure high-quality releases.

• Maintain robust product roadmaps, forecasts, and planning documents.

• Work alongside the AFL Fantasy & Tipping Product Lead to align product direction and priorities with commercial strategies and the broader strategic environment.

• Collaborate with commercial teams to organise prizing and sponsorship opportunities for the products.

• Partner with content and editorial teams to promote and showcase products across digital channels.

• Create presentations and coordinate production release activities.

• Assist the customer support team in resolving complex fan issues. This may include occasional after-hours assistance on weekends or evenings.

• Monitor product performance, analyse usage data, provide actionable insights, and communicate results to stakeholders.

Essential Skills:

• Familiarity with AFL or other sporting codes, with a deep passion and understanding for fantasy sports.

• Demonstrated experience in stakeholder management and cross-functional team collaboration.

• Experience working with digital products; both websites and mobile applications.

• Ability to self-motivate and work independently, as well as part of a team

• Strong digital knowledge and a keen interest in evolving consumer behaviours across web and mobile platforms.

• Proven ability to drive change and deliver measurable improvements in customer experience.

• Problem-solving skills, with the ability to identify issues and recommend creative, structured solutions.

• At least 3 years’ practical experience in a related work environment, ideally within digital product management, sport, or media sectors

Highly Desirable:

• Solid grasp of agile and iterative project methodologies, with experience in release planning, backlog management, and stakeholder communication.

• Tertiary degree in a relevant discipline such as Product Management, Media, Communications, IT, or UX is highly regarded.

• Ability to document requirements, write user stories, and define acceptance criteria for efficient and high-quality digital solution delivery.

• Understanding of customer engagement trends within the industry and awareness of commercial models driving market success, including competitor analysis.

Key Relationships:

Internal - Sports Digital Mission members, AFL Fantasy & Tipping Product Lead, Commercial, Legal

External - Genius Sports, Champion Data and key AFL contacts within Product, Commercial, Content, Editorial and Marketing teams

Diversity is more than a policy – it’s how we thrive

We know diverse teams deliver better outcomes, and we’re committed to creating an environment where everyone feels safe, respected, and supported — regardless of gender, background, or ability.

We strongly encourage women and gender-diverse people to apply and are happy to discuss flexible working arrangements or adjustments to the recruitment process.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment.