Key skills
RStakeholder ManagementChange ManagementCommunicationSales
About this role
ELEKS is looking for a Change Management / Training Specialist in Canada.
ABOUT PROJECTWe are looking for a Change Management / Training Specialist to help drive successful adoption of organizational, process, and technology changes. In this role, you will design and deliver effective training and enablement, create communication and adoption materials, and work closely with stakeholders to ensure employees understand, embrace, and sustain change. You will play a key role in increasing change readiness, reducing resistance, and improving end-user adoption — especially during implementations of new tools, systems, or operating models.
ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
ABOUT PROJECTWe are looking for a Change Management / Training Specialist to help drive successful adoption of organizational, process, and technology changes. In this role, you will design and deliver effective training and enablement, create communication and adoption materials, and work closely with stakeholders to ensure employees understand, embrace, and sustain change. You will play a key role in increasing change readiness, reducing resistance, and improving end-user adoption — especially during implementations of new tools, systems, or operating models.
REQUIREMENTS
- 3+ years of experience in change management, training, learning & development, enablement, or organizational development
- Hands-on experience supporting change initiatives (e.g., new system implementation, process transformation, operating model changes)
- Experience designing training programs for professional/technical audiences
- Strong instructional design and facilitation skills (virtual and in-person).Ability to translate complex information into user-friendly learning materials
- Strong stakeholder management skills and comfort working in cross-functional environments
- Excellent communication skills (written and verbal) with strong attention to clarity and structure
- Analytical mindset: comfortable measuring impact and using feedback to iterate
RESPONSIBILITIES
- Change Enablement & Adoption
- Support the end-to-end change approach across initiatives (technology rollouts, process redesign, org changes)
- Partner with project teams to assess change impacts and identify affected audiences
- Help develop and execute change plans (stakeholder engagement, communications, training, reinforcement)
- Identify adoption risks and proactively implement mitigation actions
- Collect feedback, measure adoption and engagement, and propose improvements
- Training Design & Delivery
- Conduct learning needs assessments and translate them into a clear training strategy and curriculum
- Create training content and materials, such as: facilitator guides, participant guides, job aids, quick reference sheets, FAQse-learning modules, videos, demos, simulations, knowledge checks
- Deliver training sessions (virtual and/or in-person) to diverse audiences and seniority levels
- Support “train-the-trainer” models and build internal capability within teams
- Communication & Stakeholder Management
- Develop clear, engaging change communications (emails, intranet posts, presentations, toolkits)
- Coordinate stakeholder interviews, workshops, and readiness sessions
- Work with leaders and change champions to support local adoption and reinforcement
- Ensure communications and training messaging is consistent and aligned with business goals.
WHAT YOU WILL GET WITH ELEKS
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.