Sales Development Manager

Maze is a user research platform that helps companies build the right products faster by making user insights available at the speed of product development. They are seeking an experienced Sales Development Manager to lead and scale their Sales Development team, focusing on pipeline growth and team development while collaborating closely with Sales and Marketing.

Responsibilities:

• Lead, coach, and develop a high-performing team of Sales Development Representatives to consistently meet and exceed pipeline and meeting targets
• Act as a player-coach, providing hands-on coaching through call reviews, deal and account strategy sessions, and ongoing skill development
• Collaborate with Marketing and Demand Gen to build alignment across the pipeline generation process
• Own SDR onboarding and ongoing enablement, ensuring clear expectations, strong ramp, and continuous development
• Monitor and manage team performance through clear KPIs, including activity, conversion rates, pipeline creation, and attainment
• Forecast weekly, monthly, and quarterly team performance, proactively identifying risks and course-correcting as needed
• Foster a high-performance, inclusive team culture grounded in growth mindset, accountability, Radical Candor, and shared success
• Identify and implement improvements to scale efficiency through tooling, automation, and experimentation

Requirements:

• 2+ years of experience managing or leading a Sales Development or similar pipeline generation team in a B2B SaaS environment
• Proven ability to coach, develop, and retain high-performing SDRs, with a track record of internal promotion and growth
• Strong understanding of inbound and outbound sales motions, pipeline metrics, and forecasting
• Experience partnering cross-functionally with Sales, Marketing, and RevOps to drive results
• Comfort operating in a fast-paced, evolving environment with a test and learn mindset
• Excellent written and verbal communication skills, with the ability to deliver clear, actionable feedback
• High ownership mentality: organized, data-driven, and proactive in identifying and solving problems
• Experience with modern sales tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Gong, Orum, Usergems or similar
• Experience with automated outbound or intent-based tooling such as 6sense, Clay, conversational email tools, or similar
• Experience supporting both SMB and enterprise sales motions