Project Manager - PMO

Zywave is seeking a highly organized, collaborative PMO professional to join their Marketing Operations team. In this role, you will drive structure, visibility, and accountability across major marketing initiatives, supporting cross-functional teams by establishing project frameworks and managing workflows.

Responsibilities:

• Build and maintain structured project plans, workflows, and milestone tracking for major marketing initiatives
• Establish consistent processes for scoping, prioritization, documentation, and reporting
• Facilitate project kickoffs, weekly syncs, and post-project reviews
• Ensure stakeholders have clarity on roles, responsibilities, dependencies, and expectations
• Serve as a central coordination point across Marketing, Product, Sales, and Revenue Operations
• Drive alignment between teams to ensure projects move forward as planned
• Provide proactive communication and updates to keep all team members informed and engaged
• Support leadership visibility into project status, risks, and resource needs
• Develop and refine templates, workflows, and best practices for project intake, planning, and execution
• Identify operational gaps or inefficiencies and recommend process improvements
• Support workflow governance across key marketing functions such as campaigns, operational updates, content production, and events
• Manage project tracking within Monday.com (or equivalent tools) and ensure dashboards reflect accurate, timely progress
• Partner with Marketing Operations to enhance tooling, automations, and reporting
• Maintain consistent documentation and record-keeping across systems

Requirements:

• 3–5+ years of experience in a PMO, program coordination, project support, or operational role
• Strong organizational skills with the ability to manage multiple deliverables simultaneously
• Excellent communication, meeting facilitation, and stakeholder management skills
• Ability to influence across teams without formal authority
• Experience with workflow/project tools (e.g., Monday.com, Asana, Wrike, Smartsheet, Jira)
• Comfort navigating ambiguity and driving clarity
• Experience in marketing operations or supporting a marketing organization
• Background in B2B SaaS or a similarly complex, cross-functional environment
• Familiarity with Agile or hybrid project methodologies
• PMO, CAPM, PMP, or similar process-oriented certification