
Description
About Us
Cornerstone Animal Center is dedicated to expanding access to essential veterinary care for pets and the people who love them throughout California’s Central Valley. Cornerstone Animal Center is an official partner of the San Francisco SPCA, working collaboratively to extend lifesaving veterinary services and support animal welfare across the region.
Our mission is to reduce animal suffering and shelter overpopulation by making preventative veterinary services—such as spay and neuter, vaccinations, and basic wellness care—affordable and within reach for the communities that need them most.
Cornerstone’s mission is to help remove common barriers to care, including distance, cost, and limited availability of veterinary services. We believe that every pet owner deserves access to trusted, compassionate veterinary care, and that healthier pets help create healthier communities.
Cornerstone Animal Center works in partnership with local shelters, rescue organizations, municipalities, and pet owners to strengthen the existing network of animal welfare services across the region. Through collaboration and a shared commitment to animal wellbeing, we aim to create lasting impact for pets and the communities they call home.
Role Description
The Client Experience Specialist (CES) is the welcoming face of Cornerstone Animal Center and plays a key role in supporting the daily operations of the clinic. This position ensures a positive and compassionate experience for clients and their pets while supporting efficient clinic operations.
The CES serves as a primary point of contact for pet owners—managing appointment scheduling, client communication, patient records, and financial transactions. The ideal candidate is an organized, empathetic communicator who thrives in a fast-paced environment and is passionate about helping expand access to veterinary care in the Central Valley.
Cornerstone Animal Center is dedicated to reducing animal suffering and shelter overpopulation by making essential veterinary care affordable and within reach for the communities that need it most.
Core Responsibilities
Requirements
Salary & Benefits
The starting salary for this position depends on the depth and breadth of experience. The expected rate is $21 per hour. Bilingual Spanish speaking candidates are eligible for an additional $1 on top of the base hourly rate.
Regular, full-time positions are eligible for a benefits package including
Cornerstone Animal Center is an Equal Opportunity Employer. This job description reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. Cornerstone Animal Center is an at-will employer and may conduct pre-employment background checks and drug screening depending on the role.