Project Manager Lead

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Senior Project Manager to play a central role in building and scaling their newly launched Project Management Office (PMO). The role involves leading high-priority initiatives, improving execution quality across teams, and partnering with senior leaders to drive clarity and alignment in project management processes.

Responsibilities:

• Help build a PMO
• Support the design and evolution of core PMO frameworks, including planning frameworks, intake, prioritization, and execution standards
• Build scalable operating mechanisms that improve clarity, accountability, and execution quality across teams and organizations
• Identify gaps in how the organization operates and implement solutions that raise the bar across teams
• Lead execution of the company's most critical, cross-functional initiatives across Operations, Finance, Sales, Compliance, and Technology
• Take ownership of complex, high-stakes workstreams that require coordination across multiple senior stakeholders
• Drive clarity in ambiguous environments by defining scope, ownership, timelines, and success criteria
• Proactively manage risks, resolve blockers, and ensure delivery against company priorities
• Partner with senior leaders to shape how progress, risks, and outcomes are communicated
• Step into high-visibility workstreams that require clear, structured communication and strong business context
• Contribute to executive-level updates by synthesizing inputs from across functions into cohesive narratives
• Translate complex work into insights that support decision-making
• Partner with business leaders to define and refine KPIs tied to strategic priorities
• Ensure initiatives are clearly connected to measurable outcomes and business impact
• Bring structure to how performance is tracked, reviewed, and acted on across teams
• Act as a trusted partner to senior leadership, influencing decisions and driving alignment across competing priorities
• Lead high-stakes conversations with clarity and confidence
• Operate with a high degree of independence while staying closely aligned with PMO leadership

Requirements:

• 7+ years of experience leading complex, cross-functional programs or initiatives at scale
• Track record of owning high-visibility work with senior stakeholder exposure
• Strong ability to connect execution to business outcomes and company priorities
• Comfortable engaging with senior leaders on both strategic context and execution details
• Ability to synthesize information into clear, structured narratives for senior executive audiences
• Experience contributing to executive-level updates
• Experience building or evolving ways of working across teams or organizations
• Strong judgment on effective planning, governance, and execution
• High EQ with the ability to build trust quickly and navigate complex stakeholder dynamics
• Comfortable operating with autonomy and driving outcomes without constant direction