Hilton is a global leader in hospitality, and they are seeking a Manager, Business Development to support their Global Sales Team. The role involves identifying and qualifying potential partners, generating new business opportunities, and driving market share growth for Hilton's diverse portfolio of brands.
Responsibilities:
- Directly responsible for soliciting, qualifying, and generating new business
- Identify, research, and analyze unmanaged and prospect accounts
- Spot the potential for growth, estimate the size of the opportunity and growth potential, and help guide personalized conversations with prospective clients – for both group and transient business on behalf of the Hilton enterprise (not specific hotels)
- Demonstrate a solid knowledge of group business across a variety of segments: corporate, association, intermediary, sports, and leisure group markets
- Demonstrate a solid knowledge of group business, sourcing tools, and group business terminology
- Demonstrate a general understanding of negotiating business travel sales contracts with corporate accounts, a general understanding of the RFP Process, with business travel sales terminology, and business travel sales reporting
- Drive impact through the utilization of AI and targeted initiatives
- Utilize Salesforce to manage customer connections and results
- Document sales activity through sales-opportunity reports and call reports
- Represent Hilton at tradeshows and industry events to meet with unmanaged accounts and generate new business opportunities
- Build and maintain an active pipeline and qualifying accounts that deliver contracted Group revenue and Transient committed revenue from accounts that meet HWS established revenue thresholds
- Support our sales customers & hotels in the sales process, industry visibility and education, and participation in Hilton meetings & conferences
- Own cold calling, follow-up on leads and unresponsive customers, and lead with grace when facing rejection or turning down customers
Requirements:
- Five (5) years of professional experience
- Three (3) years of hotel group sales or operations experience
- One (1) year of experience in a hotel of 500+ rooms
- In-depth knowledge of the hospitality industry preferably property level or above property level experience
- Travel 10% of the time
- BA/BS Bachelor's Degree
- Experience using Salesforce and Delphi
- Business Travel (transient) Sales experience
- Experience utilizing AI tools to simplify workstreams or enhancing prospecting