Senior IT Project Manager

The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a Senior IT Project Manager to provide strategic direction and coordination for priority projects related to IT Operations and Information Security. The role involves managing multiple streams of work, ensuring project success, and refining IT best practices and processes to support the organization's mission of improving animal welfare.

Responsibilities:

• Manage the execution of key organizational technology priority projects and initiatives
• Lead all project management activities for the initiative that effectively and efficiently tracks multiple streams of work to ensure the work moves forward in a timely fashion
• Proactively manage scope, actions, issues, and risks to ensure project success; follow change control procedures effectively
• Assess current delivery practices and lead the evolution of the Product, Data, and Reporting Solutions development team to a fully functioning project management model, including backlog management, coaching teams, refining delivery processes, backlog management, estimation and continuous improvement
• Partnering with business and technology stakeholders to enable full Agile execution
• Provide meeting planning and facilitation, including project team meetings, document reviews, and client-driven meetings
• Develop and cultivate strong relationships with leaders to encourage and facilitate timely decision-making
• Field questions from department heads and other staff members about timing of deliverables
• Draft initiative-specific updates for internal communications, including Workvivo and organizational newsletters
• Schedule key meetings and capture key themes in written form as needed
• Partner with key internal IT team partners (e.g., Finance, Legal, Internal Communications) to ensure those stakeholders are informed of project progress, and to learn from those teams of potential changes/updates to reporting requirements that may impact project timelines
• Engage required stakeholders and facilitate activities to ensure successful testing, training, change management and post-production support
• Support the overall strategic vision for the IT team and manage project execution against organizational key results and compliance requirements, in partnership with the Director, IT Business Operations
• Create and maintain a tracking system/calendar for the IT team project inventory to ensure the timely completion of key IT team projects
• Serve as project manager for the project inventory, establishing a regular review cadence with the IT leadership team and reporting on key risks and overdue projects
• Support other IT team projects to ensure alignment with reporting requirements and organizational core values
• Partner within the IT team to improve processes and reporting, suggesting revisions to streamline and implement changes and challenge existing processes with innovation in mind
• Build a strong understanding of all ASPCA operations to influence organizational IT priorities and align project support against those priorities

Requirements:

• Excellent and seasoned project-management skills, specifically in managing multiple large-scale information technology projects, navigating competing priorities, and adapting quickly to changing circumstances
• Proven ability to build and maintain project-tracking systems (Planview, Airtable, Planner, Azure DevOps)
• Highly motivated self-starter who can provide strategic project leadership and lead projects with limited guidance
• Understands organizational systems and structures, teamwork, and project management
• Confidence and composure required to effectively communicate at all levels, including executive level management
• Track record of managing/navigating wide-ranging organizations and processes with strong work ethics
• Proven problem-solver and generator of new ideas with strong sense of key business issues and opportunities
• Strong sense of integrity and discretion; ability to handle sensitive information and issues while maintaining complete confidentiality
• Regular meeting-facilitation experience
• Maintains a positive, customer-focused attitude!
• Excellent interpersonal, verbal and written communication skills
• Acts as a team player, sharing knowledge and experience while supporting your colleagues
• High School degree or GED required
• PMP or similar certification required
• Minimum of 10 years of project management experience, with a minimum of 7 years leading large-scale IT projects (building tracking systems, implementation of processes and deliverables) in a large business or non-profit
• Demonstrated experience leading or significantly contributing to assessing existing project management approaches to look for improvement opportunities and adopting those improvements with the project team as a whole (all stakeholders)
• Proficiency in project management experience leading custom product/application development projects
• Proficiency in project management experience leading data warehouse migration/data mapping and big data and reporting related projects
• Experience overseeing high-visibility/high-budget project portfolios
• Experience leading custom development projects with internal and external development resources
• Demonstrated experience with agile methodology, including release and sprint planning, stand-ups, reviews and retrospectives
• Strong knowledge of MS Office, including Excel, Word and PowerPoint are required; advanced project management platform skills preferred
• English (required)
• Bachelor's degree preferred
• Experience working in organizations with at least 500 employees preferred
• Love of animals and an interest in the organization's mission of animal welfare is a plus!